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The Law Offices of Ken McCartney P.C.
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Anyone wishing to contact this law firm may do so using the biographical data listed on our home page. Here are descriptions of firm policies that will assist you in the process. You may CLICK HERE to send the firm an e-mail. PHONE
POLICY Our office attempts to be available by phone during all
business hours. We are open from 8:00 AM Currently, with five staff members and two attorneys, our phones are answered by a human whenever possible. Seven incoming lines mean you will seldom receive a busy signal, but the answering machine may pick up during the busy times of day. Voice messages are given immediate attention. It is not possible for every caller to reach an attorney. Unlike a civil law practice, where one client generates one defendant, one debtor may generate over a hundred creditors. This is why calls are screened. Because our practice is limited to the area of insolvency, the experienced staff is able to handle many procedural inquires and provide information without practicing law. We keep detailed time records on complex cases from phone messages, and it helps prioritize responses if you will leave a specific message. "About my case" or "he will know" are returned after more specific messages. NEW DEBTOR CLIENTS These are the mainstay of our business. We welcome contact from anyone even thinking about obtaining bankruptcy relief. In order to offer an initial interview where no legal fees are charged if the firm is not requested to proceed, we request that a client prepare for meeting with the attorney. Simple lists of creditors, assets, and answers to questions that can raise issues if a bankruptcy is to be filed make it possible to have a meaningful interview and obtain advice based on the client's particular circumstances. We have a set of worksheets designed to help gather this decision making information and that can be used by the firm's paralegals to prepare an actual bankruptcy petition. Counsel's familiarity with this format makes it the accumulation of choice, but not exclusively. Expect to be charged for an initial interview in the absence of preparation. An attorney must charge for his time, and an interview without preparation takes much longer. Unfortunately, when dealing with troubled finances, the answers to "I have just one question" depend on dozens of factors.
Here is a good example that we hear frequently:
"Can I keep my house (car, boat, horse, four-wheeler, motor-home, etc) if I file for bankruptcy protection?"
Calling in sounds simple enough that lots of potential clients want to just speak with a secretary and not even bother the lawyer.
Here is some of the information necessary to answer that question:
This is not intended to be everything. These questions are just to get the message across.
Now, rather than the lawlerly non-answer your question would have received-- "There are ways to keep a vehicle," with appropriate information, questions can be answered yes or no, for certain. Most clients prefer real answers. |
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